Right now you and others within your organization may have
some nagging questions. Do these sound familiar? Who
will replace Cheryl, the Finance Director, when she retires
later this year? How about when Jose, the Water Services
Foreman, does as well, who will replace him? Who are
your agency’s next group of Fire Battalion Chiefs and
Police Sergeants?
It’s not enough to do more recruiting. It’s
also crucial to analyze which retirements will be most difficult
to respond to; to identify which skills and competencies will
be needed in the future; to facilitate knowledge transfer from
the more seasoned workers to younger ones (such as through
a mentoring program, training, job rotations, or coaching);
and to develop leadership skills and create a succession pool.
In our work with agencies we have found succession planning
and management to be more successful if, instead of selecting
high-potential candidates first and then developing them, to
develop people first and then select.
The Mejorando Group partners with organizations of all sizes
helping them improve aspects of their Succession Planning and
Management Process. Our extensive experience in government
permits us to “hit the ground running” and our
approach is practical and results-based enabling your organization
to experience immediate positive dividends.
Our Focus is on Your Needs While there are core elements common to effective
succession planning and management systems, they vary considerably
across organizations and there is no “best” plan. The
most effective plans are tailored to specific organizational
needs and simply borrowing succession plans from other successful
organizations is unlikely to meet your unique needs.
At the Mejorando Group, we are able to address your agency’s
particular needs and implement solutions that will have an
immediate and long-term impact. We accomplish this by
evaluating and strengthening the six factors of Succession
Planning and Management (as noted in the following diagram)
both independently and interdependently. The result is
an aligned and systematic approach to building and developing
people-talent ensuring your organization can provide high-quality
public services.
Our Solutions Our solutions for public agencies have included
a number of strategies and tactics designed to strengthen their
Succession Planning and Management system. Some of these
include:
Improving Recruitment activities including installing an
on-line/web based application processes, linking agency resources
with local colleges and universities for internships and
candidate pools, and revising merit system rules.
Revamping Selection and Placement techniques to include
behavioral interviewing skills, assessment centers and on-boarding
programs for new hires.
Establishing an Individual Development Plan (IDP) process
that outlines planned activities that narrow the gap between
what the individual can already do and what they should do
to meet future work requirements. These IDPs are tailored
to the unique needs of each employee and focus on three major
categories: work experiences and assignments, coaching, and
educational courses and seminars.
Designing a Leadership Academy comprised of training workshops
geared to both the new and seasoned supervisors.
Creating and delivering skill-building training workshops
enabling participants to improve performance immediately
back on the job.
Revising job competencies to reflect skill sets required
for the present and future organization.
Strengthening performance management/appraisal system with
new evaluation instruments, quarterly performance reviews,
employee-manager goal setting, self-assessments, and individual
employee development plans.
Creating a complete Development Program for Managers including
a mentoring program and job-rotation assignments.
Crafting a Rewards and Recognition Program that aligns
expected behaviors with desired performance.
Designing and facilitating off-site meetings of executives
to address possible reservations by key decision-makers about
the perceived need for succession planning and to secure
commitment for a succession planning process going forward.
Contact us immediately and together
we will help you “get better all the time” with
a robust and powerful Succession Planning and Management Process.
Our Capabilities The Mejorando Group is uniquely qualified to meet
your organization’s succession planning and management
needs. Our comprehensive approach, based on years of
experience with scores of organizations, ensures you have an
effective succession planning and management program.
We achieve our mission with our client-partners by providing
a range of services intended to accelerate their organization’s
succession planning and management process. These include:
Evaluating your current succession planning and management
processes to determine how to best target future efforts.
Designing improvements and assisting with implementation
of solutions that address the core elements of an effective
succession planning and management system. These elements
include:
Competency Development
Assessment
Development
Designing and Facilitating Off-Site
Meetings to engage senior management in a healthy,
hearty discussion about the severity of the knowledge flight
from the organization, secure their commitment and prepare
plans to address it.
Presenting Keynote
Addresses to
raise the issue among a group of professionals as a way to
galvanize action.
"Patrick really understands current workforce planning issues and what it takes to resolve them. What I find most interesting and helpful about working with Patrick is how he's able to relate his real-life work experience to our specific challenges. The Mejorando Group impressed us in the competitive selection process, and they came through in a timely manner with a systematic and comprehensive workforce planning program, and Patrick is continuing to consult with us as we put his recommendations into place."
Keith J. Hunke
Assistant City Administrator
City of Bismarck, North Dakota
As consultants to government organizations and businesses, the members of the Mejorando Group provide expertise in all aspects of performance improvement and organizational development services, including performance reviews, succession planning, leadership and management
training, and team building.
